Terms & Conditions
As part of the registration process on the website, we gather specific personally identifiable information from users, including their full name (first and last), alternate email address, mobile phone number, and contact details. Additionally, we may collect information such as postal code, demographic details (like age, gender, occupation, education, and address), as well as data about the pages visited, links clicked, and browsing patterns on the site.
To place orders on the site, all shoppers are required to register and log in. It is imperative for users to maintain accurate and current account and registration details, ensuring effective communication regarding their purchases from the site. By agreeing to the terms and conditions, shoppers also give consent to receive promotional communications and newsletters upon registration.
Pricing Policy
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Cancellation/ Refund Policy
As a customer, you have the option to cancel your order at any time before the designated cutoff time for the chosen time slot(24 hours). Simply contact our customer service to initiate the cancellation, and we will promptly refund any payments you have made for the order. Our "refund policy" ensures that all our members can return the product during delivery if they are dissatisfied with the quality or freshness, without any queries.The amount will be refunded and credit back to the customer's bank account within 5-7 working days.